Customer support page.

No other TV subscription service in the world offers the kind of support that we do here at

Although we are a highly technical Company our roots are based on old fashioned telephone and email support and our thousands of clients really appreciate that.

Many clients over the years have been tempted by other offers out there, but nearly all return for our friendly support service and by far superior programme choice.

We pride ourselves on industry leading uninterrupted programming and immediate solutions to common issues usually unrelated to the TV box itself.

Remember the TV boxes we supply are modern state of the art technology connected to a multi million £ million secure data house in Germany.
Before you call, check out this link, problems are nearly always unrelated to the TV Box.

If you have specific requests for German, Italian or Dutch advanced programming, please contact before you purchase.

For existing client support extended office hours CET:
Telephone support: Call 0035679490008 or 0035621376584

Email support: programming, programme addition request and technical support. or

For billing queries email:

Temporarily stopping your subscription from 1st of the month, min one month please request at

Refer a friend for 2 weeks free subscription per box sold !

The Chat room offers pre purchase support and billing support only office hours. makes for a happier home

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